YWC has dealt with hundreds of complaints during the summer months involving wastewater flooding in streets, causing environmental pollution and health hazards. Although this has become a daily occurrence in different locations within YWC’s service zones, the real trouble behind such complaints is the incorrect use of the networks. That said the networks were initially designed to get rid of septic holes spread across large areas, in all northern governorates, and to reduce the environmental impact of such holes that threaten several of the country’s water sources.
The looting of manhole covers is another cause of concern, as keeping them exposed would leave them susceptible to accumulating sediment and synthetic materials such as plastic. The deliberate throwing of rocks, food, rugs, animal remains, in addition to other forms of litter could add insult to injury, keeping in mind the high risk of vehicles falling into the manholes and causing serious harm.
Since the start of the winter season, many citizens have connected their household drainage pipes to the wastewater networks, which resulted in a larger volume of water flowing inside these networks and exceeding their carrying capacity. This in turn has caused the wastewater to mix with rainwater on the streets and flow to nearby valleys and lower-elevation areas, accumulating large bodies of undrained water.
In an attempt to solve the problem, some people initiated opening the manholes allowing more water to be drained from the streets. However, the water carried with it solid wastes such as plastic bags and containers, cans, paper and scrap. This resulted in the manholes being clogged, as was the case behind Irbid Mall; where the manhole was filled with waste down to a depth of four meters. YWC was forced to hire a contractor to remove the waste and clear the manhole after the street was flooded with contaminated water.
Private water tankers also pose a problem when transporting contaminated water from marble and stone-cutting factories, as they continue to empty loads into wastewater manholes instead of dumping the water into special collecting systems. With time such actions lead to the calcification of drainage pipes, preventing the water from flowing freely and eventually causing streets to flood.